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Grivel Pro Program, Terms and Conditions
// Overview
Grivel srl (“Grivel”) offers the Grivel Pro Program (the “Pro Program”) through its website. The Grivel Pro Program is subject to these Terms and Conditions (the “Terms”).
By registering to become a member of the Grivel Pro Program, and by accessing, using or participating in the Pro Program, you confirm that you are 18 years of age or older and you agree to these Terms.
To join the Pro Program, you must belong to one of the categories of industry professionals listed below. Membership must be renewed yearly.
Applications to the Pro Program are assessed on an individual basis, and membership is granted at our discretion following evaluation of the qualifying criteria listed below. The qualifying details are issued as guidance only, the list of categories is not exhaustive, and Grivel reserves the right to consider additional applications.
By applying to the Pro Program, you acknowledge and agree to abide by the responsibilities described in these Terms.
Please read all the information below before applying, including our Terms of Service and Privacy Policy. To be approved, you must complete all required steps and provide the required documentation as described.
// Qualifying Criteria and Approval Procedure
To apply to the Grivel Pro Program, you must provide your personal or work email address and your name, associated with proof of active employment or engagement in one of the following categories:
| Mountain Guides |
Affiliated mountaineering, mountain leaders and climbing guides with recognised certification from a national or regional body. Qualifying documents Current guide license. |
| Snowsports Instructor |
Ski and snowsports instructors certified by their national agency. Qualifying documents Current certification from your national agency and/or membership card for a ski instructors' association. |
| Search and Rescue (SAR) |
Current members of search and rescue agencies with demonstrable proof of membership and participation in search and rescue activities. Qualifying documents
|
| Ski Patrol / Snow Safety |
Ski patrollers and avalanche/snow safety experts working full-time at ski resorts. Qualifying documents
For avalanche / snow safety workers Current employment document from your mountain resort or regional governing body, whichever controls avalanche mitigation. |
| Outdoor Industry |
Full-time employees of outdoor brands, suppliers and distributors whose employers are members of organisations offering a reciprocal deal to Grivel employees. Qualifying documents
|
| Backcountry, Mountain Hiking and Trail Running Guides & Instructors |
Full-time guides working for recognised backcountry or hiking operators. Qualifying documents
|
| Mountain Resort Employee |
Full-time employees of mountain resorts working in corporate management or on dirt/snow. Applications from employees involved in food service, day care or similar roles will not be accepted. Qualifying documents
|
| Climbing Gym Employees |
Full-time employees of climbing gyms. Qualifying documents Contract of employment or redacted recent payslip (only information necessary for identification, with confidential data hidden). |
| Outdoor Media / Professional Photographer |
Full-time employees at established outdoor-focused publications and media outlets, including but not limited to photographers and videographers. Primary occupation must be in the outdoors. Qualifying documents
|
// Application Process
Please send the proper documentation to support your application in a timely manner. If you have a question about your application, email shop@grivel.com. Once you submit the required documentation and information, you will receive confirmation of acceptance or rejection of your application within 5 working days.
What could prevent an application from being approved:
| 1 // | Submit the required documentation. If we do not receive the proper credentials to support your application, you will not be approved. |
| 2 // | Use your business email, where applicable. |
// Program Terms
| 1 // | Membership in the Pro Program should be considered a privilege, not a right or entitlement. It is not a partnership between Grivel and Pro Program members. |
| 2 // | The Pro Program membership is for personal use only. Products purchased using your Pro Program membership discount are designated for personal use. |
| 3 // | Resale and/or gifting is prohibited. Unless stated otherwise, the purchase of gifts or resale activity through Pro Program discounts will result in the termination of your Pro Program membership. |
| 4 // | Membership is non-transferable, and discount use is limited to the individual approved member. In the event of a dispute over ownership of a membership, the registration will be declared to have been made by the authorised account holder of the email address submitted at the time of registration, as determined by Grivel. For the purposes of these Terms, the “authorised account holder” is the natural person assigned to the submitted email address by an internet provider, online service provider, or other organisation (business, educational institution, etc.) responsible for assigning email addresses for the domain associated with the submitted email address. |
| 5 // | The Pro Program membership entitles you to a maximum of 2000 EUR (or local currency equivalent) spending limit during your 12-month membership period (total amount spent after application of the Pro Program discount). Grivel reserves the right to track each individual member's purchases. |
| 6 // | Grivel reserves the right to change the Pro Program Terms and Conditions at any time. Electing to remain a member after a change in the Terms constitutes your acceptance of the revised Terms. Revisions may include, but are not limited to: ceasing to provide a benefit, revision of eligibility criteria, spending limits, and the operation and application of Pro Program discounts. |
| 7 // | The discount and benefits of Pro Program membership are to be kept discreet. Non-eligible, non-member parties interested in Grivel should be referred to the Grivel website. Parties eligible for Grivel Pro Program membership may be referred to the Pro Program application page to submit a personal application. |
| 8 // | Abuse of the Pro Program, including failure to abide by these Terms or the Grivel website Terms of Service (incorporated herein by reference), the sale or barter (or attempted sale or barter) of benefits or promotional offers, excessive returns of qualifying purchases, fraud or tampering with any benefit (including any survey, poll or sweepstakes entry), misrepresentation of fact relating thereto, or other improper conduct as determined by Grivel at its sole discretion, may result in cancellation of a member's membership, future disqualification from Pro Program participation, and cancellation of previously issued but unused benefits. At our discretion we may prosecute abuse of the Pro Program to the fullest extent of the law. |
| 9 // | You agree that participation in the Pro Program, membership in the Pro Program, and use of any products or services related to the Pro Program, including all benefits in connection with the Pro Program, is entirely at your own risk. |
| 10 // | You may cancel your Pro Program membership at any time by writing to Customer Service at shop@grivel.com. |
| 11 // | Grivel is not responsible for events outside its control. If the provision of the Pro Program is affected by an event outside Grivel's control, we will notify members as soon as possible and take reasonable steps to minimise the effect of the event on the Pro Program. To the fullest extent permitted by law, Grivel disclaims any warranties for viruses or other harmful components in connection with the Pro Program and the Grivel website. Some jurisdictions do not allow the disclaimer of implied warranties. In the United Kingdom, the foregoing disclaimers will not apply to you. |
| 12 // | Grivel is responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach or our failure to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is obvious it will happen, or if, at the time the Terms were agreed, both you and we knew it might happen. |
| 13 // | Grivel shall not be liable for damages resulting from your misuse of the Grivel websites, from your inability to use the Grivel websites, or from interruption, suspension or alteration of the Grivel websites due to reasons beyond Grivel's control, except where such loss is caused by Grivel's negligence. Your statutory rights are not affected, and these limitations shall apply to the fullest extent permitted by law. |
| 14 // | You agree to hold Grivel, its officers, subsidiaries, affiliates, successors, assigns, directors, agents, service providers, vendors, suppliers and employees harmless from any claim or demand, including reasonable attorney fees and court costs, made by any third party due to or arising out of your submissions. |
| 15 // | To the fullest extent permitted by law, the Pro Program and these Terms, and any claim or dispute arising out of or relating to the same or to your use of the Grivel websites, will be governed by and construed under the substantive laws of Italy, without reference to conflict-of-laws considerations. |
| 16 // | If any provision of these Terms is held to be unlawful, void or, for any reason, unenforceable, that provision will be deemed severable and will not affect the validity and enforceability of the remaining provisions. |
| 17 // | If a dispute arises, we strongly encourage you to first contact our Customer Service department at shop@grivel.com before starting a judicial proceeding. We value our relationships with our customers and will try to resolve your claims informally and quickly. |
// Making a Purchase as a Pro Program Member
// Data Processing, Marketing and Profiling
By registering, you acknowledge that you have read and understood our Privacy Policy regarding the collection, use and disclosure of your personal information in the context of the Pro Program.
The processing of any personal data of participants is necessary to enable participation in the Pro Program, and will be carried out by Grivel as well as at the suppliers' premises within the European Union.
Personal data will be processed in compliance with current laws and regulations applicable to the processing of personal data, including the EU General Data Protection Regulation No. 679/2016 (GDPR), and retained for the time necessary to fulfil the data processing purposes described herein, except where longer or shorter retention periods are provided for by law.
Your data will be processed:
| 1 // | For the evaluation of your application to the Pro Program. Grivel will process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 of 27 April 2016 (“GDPR”) and applicable local data protection laws, orders and guidelines issued by the competent data protection authorities (the “Data Protection Laws”). For further information, please consult our Privacy Policy or contact privacy@grivel.com. |
| 2 // | For the management of your subscription to the Pro Program. Data will be processed by Grivel in accordance with applicable Data Protection Laws. |
| 3 // | For marketing and profiling, if you have expressly given your consent to receive profile-based marketing communications. You will receive emails regarding promotions, events and other promotional activities. To unsubscribe from Grivel promotional emails, click the unsubscribe link in any marketing email you receive, contact Customer Service, or write to privacy@grivel.com. For further information on the processing of personal data, consult our Privacy Policy or contact our Privacy Office at privacy@grivel.com. |
// Related Policies
For Grivel's full terms of sale and use of our website, see our Terms of Service. For details on how we process your data, see our Privacy Policy. For returns and refunds, see our Return & Refund Policy.
